Shipping policy

Shipping Policy

Last Updated: June 20, 2026

Thank you for shopping with Delichisells. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–5 business days after payment is received and verified.

Orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high order volume, processing times may be slightly longer.

If there is a significant delay in processing your order, we will contact you via email.


Shipping Times

Because we work with international fulfillment partners and suppliers, shipping times may vary depending on your location.

Estimated Delivery Times

  • United States: 7–15 business days

  • Canada: 7–20 business days

  • United Kingdom: 7–15 business days

  • Australia & New Zealand: 8–20 business days

  • Europe: 7–20 business days

  • Other International Destinations: 10–30 business days

Please note that these are estimated delivery times and are not guaranteed.


Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.

From time to time, Delichisells may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website.


Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Please allow up to 3–7 business days for tracking information to become active after shipment.


Multiple Packages

If your order contains multiple products, items may be shipped separately from different fulfillment centers. In such cases, you may receive multiple tracking numbers and packages on different dates.


Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.


Delayed Deliveries

While we strive to ensure timely delivery, Delichisells is not responsible for delays caused by:

  • Customs inspections or processing

  • Postal service disruptions

  • Weather conditions

  • Transportation issues

  • Carrier delays

  • Incorrect shipping information provided by customers

  • Other events beyond our control


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply before the order can be resent.


Lost or Stolen Packages

Delichisells is not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen afterward.

If you believe your package has been lost, please contact the carrier directly and then contact us for assistance.


Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number

  • Photos of the damaged item

  • Photos of the packaging

We will review the issue and work toward an appropriate resolution.


Contact Us

If you have any questions regarding shipping, please contact us:

Delichisells

Email: ecokoli1@cougars.ccis.edu

Phone: +1 (573) 814-8314

We will do our best to respond within 24–48 business hours.